Books › Getting past no
Getting past no
189 pages
A cool-headed, tactical masterclass in turning hostility into collaboration without losing your ground.
What it feels like
Reading this book feels like sitting down with a seasoned diplomat who calmly hands you the keys to de-escalating the most frustrating interactions of your life. The pace is brisk and highly actionable, moving swiftly from psychological insights to practical frameworks. It cultivates a level-headed, empowering mood, replacing the anxiety of confrontation with a sense of strategic control. The prose is exceptionally clear, stripping away academic jargon in favor of relatable anecdotes and memorable maxims. It is a deeply pragmatic experience, guiding the reader from a state of defensive frustration toward a grounded, collaborative mindset. This is essential reading for anyone who regularly faces stubborn colleagues, irate clients, or difficult family members and wants to navigate those clashes with grace and authority.
- Mood
- focused
- empowering
- level-headed
- constructive
- Tone
- pragmatic
- encouraging
- authoritative
- calm
- analytical
- Pace
- brisk
- Themes
- conflict resolution · emotional regulation · strategic empathy · navigating difficult personalities · finding common ground
- The writing
- Clear, accessible, and highly structured, relying on relatable anecdotes and actionable frameworks.
- The arc
- Moves from feeling overwhelmed by interpersonal conflict to feeling equipped, grounded, and capable of navigating tension.
- Who it's for
- Professionals, managers, and anyone exhausted by stubborn adversaries who wants a tactical, psychology-backed approach to communication.
Content notes
- workplace conflict
- interpersonal tension
About the book
We all want to get to yes, but what happens when the other person keeps saying no? How can you negotiate successfully with a stubborn boss, an irate customer, or a deceitful coworker?In Getting Past No, William Ury of Harvard Law School's Program on Negotiation offers a proven breakthrough strategy for turning adversaries into negotiating partners. You'll learn how to:- Stay in control under pressure- Defuse anger and hostility- Find out what the other side really wants- Counter dirty tricks- Use power to bring the other side back to the table- Reach agreements that satisfies both sides' needsGetting Past No is the state-of-the-art book on negotiation for the twenty-first century. It will help you deal with tough times, tough people, and tough negotiations. You don't have to get mad or get even. Instead, you can get what you want!From the Trade Paperback edition.
Description from Open Library.
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